Frequently Asked Questions

How are shipping costs calculated?
How quickly will my order be shipped?
How can I contact someone?


How are shipping costs calculated?

We try our best to keep shipping costs simple. All orders below $49.99 will be charged $5 for shipping. Any orders that total $50 or more (before taxes) are given free shipping!


How quickly will my order be shipped?

We do our best to ship all orders within 2 business days. You will receive an email with a tracking code as soon as we have one available so you can track where your package is at and the delivery status.


How can I contact someone?

If you need to get ahold of someone please email us at info@prizedpet.com or contact us via the form on our contact us page